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Does Employee Satisfaction Improve Your ROI?

By Wayne O'Neill

What does it take to become one of Fortune’s “Best Places to Work”? Is it worth investing in employee satisfaction? How can you keep employees happy, which in turn keeps clients happy, which ultimately improves your bottom line? Most experts say that real job satisfaction is more than benefits or perks…


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Next Generation Changes the Face of Education

By Wayne O'Neill

Change is inevitable. Think of what you are wearing at this moment. Did you wear that to work 10 years ago or even 5 years ago? Many of my friends and neighbors now work online from home offices. Not only has our attire changed, but the way we do business has changed…healthcare is undergoing reform…higher education’s future is being transformed. In all this change, how do we hang on to what is most valuable and let go of the parts that are no longer working?…


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The Special Sauce for Success for Leaders

By Wayne O'Neill

In working with leaders, we have discovered that many organizations have been frustrated that they cannot solve their problems by just handing leaders a new directive, a new book, or sending them to a new one-day management program at the Hilton. The truth is that each organization is uniquely complex, therefore no one has a “Cure-All” or special sauce that will solve all your problems. Even so, here are some tips from a recent issue of Fast Company magazine entitled “How to Lead in a Time of Chaos” by Roberta Mauson on how great leadership is created and a special sauce ingredient from Richard Branson, founder and chairman of Virgin Group of more than 400 companies and the fourth richest citizen of the United Kingdom, according to Forbes 2011 list of billionaires.


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